valuable information from A to Z
Bedding
- available
Bread service
- Baker delivers daily, including Sundays and public holidays
- Order by phone or in person with Helga or Günther by 5:30 p.m. the day before at the latest
- if we have an order from you then we will order the quantity for the next day if you don't reorder
- Delivery the next morning from 6:00 a.m. in the bread box in the entrance area
Bus
- Next stop Obertauern Passhöhe (in front of App. Insieme)
- about 350 m from the house
- free with your ski pass
- goes to the Gnadenalm, Radstadt train station or to the Großeck-Speiereck ski area, which is included in your ski pass
- You can find the timetable in the brochure "Jedem sein Obertauern" Obertauern from A to Z
Cancellation conditions
- After receiving the DEPOSIT, your booking is FIXED and can no longer be cancelled!
Children’s equipment
- Travel cot: €35 per week
- High chair and baby bath free of charge
Cleaning supplies
- you have to bring your own
Cutlery
- available
- If you have rented several apartments, please distribute cutlery, glasses and crockery to the rooms according to the inventory list. Many thanks for your help
Early Check-In
(earlier arrival)
- possible from 11:00 a.m. (depending on availability)
- €20 per person
Dishtowels
- available
Dishes/Glasses
-
If you have rented several apartments, please distribute cutlery, glasses and crockery to the rooms according to the inventory list.
Many thanks for your help
Garage
-
One parking space in the underground car park
is available for each apartment. -
In front of the house there are additional parking spaces
for additional vehicles. Entrance to the underground car park:
height: 2.20 metres, width 2.80 metres - This corresponds to: BMW X5 with roof box, VW Bus without roof box
Garbage disposal
-
Separation into paper, plastic & aluminium, glass
and residual waste required - Garbage cans in front of the entrance door
- Please take out the rubbish before departure
Games
- games to borrow
- on the ground floor in the chest of drawers opposite the shoe room
Hair dryer
- available
Key card
- locks the house and room door, please hand it back on arrival
- in case of loss we charge € 5.00
Kitchen equipment
- Dishes, pans, pots, cutlery coffee maker, kettle, microwave available
- You can borrow a toaster from Isabella if required
Late-check-out
- possible until 12:00 p.m. (depending on availability)
Legal
Corona regulation!
-
You can rebook or cancel free of charge if:
- our Haus Isabella or Obertauern has been officially closed
- Obertauern, Salzburg Land (not Salzburg Stad) or Austria has
been declared a risk area by your home country
- if the borders are closed and you cannot travel
Lift operation
- 9:00 a.m. to 4:00 p.m
-
When the weather is bad, sometimes not all lifts operate - you can find out what is open on the website www.ski-obertauern.at
under lift operation – lift on/off
Night skiing
- Monday and Thursday 7:00 p.m. to 10:00 p.m. at the Edelweiß lift Illuminated slope
Parking spaces
- free parking at the house
- Garage available for a fee
Payment Methods
- Cash
- EC-Card
- Visa
- Mastercard
- Bank details Haus Isabella:
-
VOLKSBANK Salzburg / Obertauern
IBAN: AT14 4501 0000 5110 1020
BIC / Swift Code: VBOEATWWSAL
Pets
- are welcome
- Final cleaning € 20,00 per animal
Pillow
- additional pillows & duvets available from Helga
Reading material
- books to borrow on the ground floor in the chest of drawers opposite the shoe room
Rest periods
- 10:00 p.m. to 7:00 a.m
Safe
- in the wardrobe including instructions for use
Sauna
- Sauna in Haus Isabella can be used free of charge
- Opening hours 2:00 p.m. to 9:30 p.m
- no registration necessary
- Bathrobe rental fee € 5.00 per piece at Isabella
Skis/Boots
-
Please do not enter the room with ski boots
Please do not take skis/boards into the room
Ski boot warmers available in the ski boot room
Ski bus
- goes to the Grosseck-Speiereck ski area in Mauterndorf
- goes to the Gnadenalm or to the train station in Radstadt
- free of charge with your ski pass
- Stop: Obertauern Passhöhe, 350 m from the house
Ski room
- in the garage, to the right of the entrance
- Please do not take skis/boards into the room
Smoking
- ONLY allowed outdoors
Tap water
- Our tap water comes directly from the Alps! You will not find better drinking water quality anywhere!
Tourism tax
- 2,45 € per night and persons from age 15
Towels
- available
Travel insurance
- We recommend taking out travel insurance that will cover a large part of the costs in the event of an interruption and/or cancellation, depending on the insurance conditions.
-
Information could be found here:
European travel insurance (incl. Covid-19 protection) - Hotel cancellation insurance europaeische.at
TV
-
If you do not receive a program on your television, please
press SOURCE on the television remote control -
if you pressed SOURCE please select HDMI, the receiver is
connected to HDMI
WiFi
- free network
- ISABELLA_WLAN
Rate us…
We, the team from Haus Isabella ***, would like to thank our guests and
would like to invite you to rate us on the various portals or give feedback.
Haus Isabella Obertauern
- Family Möller / Schendl
- Brettsteinstraße 4, A-5562 Obertauern
- +43 650 400 40 40
- info@hausisabella.at
GASTFREUND
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